Suggestions and Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for concern or complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

If you have any suggestions as to how we can improve our services, talk to a member of staff or leave a note in the suggestion box in the waiting room.


If you want to make a complaint, you can do so in writing (leaflets at reception) or you can ask to see Chambis Georgiou, Practice Manager